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Privacy Notice — iWild

Privacy Notice — iWild

In Canada, privacy is a core part of how we operate iWild. This notice explains how we collect, use, store, and protect information when you use i-wild.ca, in line with Canadian laws and industry best practices.

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Casino Services & Security

When you use our casino features, we handle information to keep accounts running smoothly, payments processed, and support responsive. We also use operational data to maintain security and improve how games, sport, cybersport, promotions, tournaments, and lotteries work across devices.

  • We verify age and identity to meet Canadian gaming regulation expectations.
  • We process transactions and manage account access and gameplay activity.
  • We investigate suspicious patterns to help prevent fraud and misuse.
  • We use analytics to improve services and site navigation.

Information We Collect

We collect information when you register an account, use i-wild.ca, or contact support. We keep collection limited to what is needed for account setup, gameplay operations, payment processing, and compliance.

Personal details we may request

During registration or support requests, we may ask for identification and contact details to confirm eligibility, secure your account, and respond to inquiries.

Usage details we may record

We also record activity information such as games played, transaction history, and device information. This helps us troubleshoot issues, tailor site behaviour, and strengthen security controls.

How We Use Personal Data

We use personal data for clear, limited purposes, including confirming your identity, providing customer support, and operating the services you choose to access.

  • Account administration, including logins and profile maintenance.
  • Transaction handling and operational checks related to payments.
  • Promotions management where relevant to your account activity.
  • Security monitoring to detect fraudulent or suspicious activity.

We do not sell or lease your data to third parties. We may share information with trusted service providers when needed for payment processing or regulatory compliance, with appropriate privacy safeguards in place.

We protect personal and financial data with advanced security protocols, including encryption and secure server storage. Access is limited to authorized personnel only.

Tournaments & Lotteries Participation

When you join tournaments or lotteries, we use account and participation data to manage entries, apply rules, and handle related support requests. We also rely on usage and transaction records to resolve disputes, confirm outcomes, and meet compliance expectations.

We use cookies as described in our Cookies Policy to support site navigation and personalize your casino experience. Cookie data may also help us measure service performance and reduce abuse.

Privacy summary

Topic Key Details Additional Notes
What the policy covers Explains how i-wild.ca collects, uses, stores, and protects your information. In compliance with Canadian laws and industry best practices.
Data collected (personal)
  • Name
  • Date of birth
  • Address
  • Email address
  • Phone number
  • Payment details
 Collected during account registration or when you contact [email protected] .
Data collected (usage)
  • Games played
  • Transaction history
  • Device information
 Used to improve your gambling experience.
Cookies & tracking i-wild.ca uses cookies as described in our Cookies Policy. To enhance site navigation and personalize your casino experience.
How your data is used
  • To manage your account, process transactions, offer promotions, and provide support
  • To conduct analytical assessments for service improvement
 Also used to verify your age and identity for compliance with Canadian gaming regulations.
Security measures All personal and financial data is protected with advanced security protocols, including encryption and secure server storage. Access to your data is restricted to authorized personnel only.
Sharing with others i-Wild Casino does not sell or lease your data to third parties. Information may be shared with trusted service providers for payment processing or regulatory compliance, always ensuring your privacy is protected.
Your rights
  • Access: You can request a copy of your personal data held by i-wild.ca.
  • Rectification: You may request corrections to your information at any time.
  • Erasure: You have the right to request deletion of your data, subject to regulatory requirements.
 Requests may be subject to regulatory requirements (for erasure).
Policy updates & contact i-Wild Casino may periodically update this policy; any changes will be posted on this page with the latest update date. Privacy-related queries: [email protected] .

Your choices and requests

You can request access to your data, ask for corrections, or request deletion where permitted by regulatory requirements. For privacy questions, contact [email protected] and include enough detail to help us locate your account.

Updates to this notice

We may update this policy from time to time and will post changes with the latest update date. Checking it periodically helps you stay informed about how we protect your data.